! Tickets' custom fields should now be able to be moved to the forum alongside their respective ticket/replies. (aeab6c1) - SD-SimpleDesk

! Tickets' custom fields should now be able to be moved to the forum alongside their respective ticket/replies.

gruffen commited on 2011-05-17 05:52:40
Showing 3 changed files, with 187 additions and 4 deletions.

language-php/SimpleDesk.english.php 9f0ce5e..ab995ac
sd_source/SimpleDesk-TicketTopicMove.php 0aaf807..8143ea0
sd_template/SimpleDesk-TicketTopicMove.template.php f82ebad..d163da2

language-php/SimpleDesk.english.php

@@ -316,6 +316,7 @@ $txt['shd_ticket_move_cfs_admin'] = 'Currently visible to administrators';
 $txt['shd_ticket_move_accept'] = 'I accept that some of the fields being manipulated here are not visible to all users, and that this topic should be moved to the forum, with the above settings.';
 $txt['shd_ticket_move_reqd'] = 'This option must be selected in order for you to move this ticket to the forum.';
 $txt['shd_ticket_move_ok'] = 'This field is safe to move, all the users who can see the ticket can see this field, there is no information hidden from users or staff.';
+$txt['shd_ticket_move_reqd_nonselected'] = 'This ticket has fields that users or staff may not be able to see, as such you specifically need to confirm you are aware of this - please go back to the previous page, the checkbox for confirming your awareness of this is at the bottom of the form.';
 
 // Merge ticket
 $txt['shd_merge_ticket'] = 'Merge ticket';

sd_source/SimpleDesk-TicketTopicMove.php

View file @ aeab6c1

@@ -133,7 +133,6 @@ function shd_tickettotopic()
 			'name' => strip_tags($row['name']),
 			'category' => strip_tags($row['cat_name']),
 			'child_level' => $row['child_level'],
-			'selected' => !empty($_SESSION['move_to_topic']) && $_SESSION['move_to_topic'] == $row['id_board'] && $row['id_board'] != $board,
 		);
 	}
 
@@ -361,6 +360,113 @@ function shd_tickettotopic2()
 	if (!empty($context['deleted_prompt']) && $context['deleted_prompt'] == 'abort')
 		redirectexit('action=helpdesk;sa=ticket;ticket=' . $context['ticket_id'] . ';recycle');
 
+	// Now the madness that is custom fields. First, load the custom fields we might/will be using.
+	$query = $smcFunc['db_query']('', '
+		SELECT hdcf.id_field, hdcf.field_name, hdcf.field_order, hdcf.field_type, hdcf.can_see, hdcf.field_options, hdcf.bbc, hdcf.placement
+		FROM {db_prefix}helpdesk_custom_fields_depts AS hdd
+			INNER JOIN {db_prefix}helpdesk_custom_fields AS hdcf ON (hdd.id_field = hdcf.id_field)
+		WHERE hdd.id_dept = {int:dept}
+			AND hdcf.active = {int:active}
+		ORDER BY hdcf.field_order',
+		array(
+			'dept' => $dept,
+			'active' => 1,
+		)
+	);
+	$context['custom_fields'] = array();
+	$is_staff = shd_allowed_to('shd_staff', $dept);
+	$is_admin = shd_allowed_to('admin_helpdesk', $dept);
+	while ($row = $smcFunc['db_fetch_assoc']($query))
+	{
+		list($user_see, $staff_see) = explode(',', $row['can_see']);
+		$context['custom_fields'][$row['id_field']] = array(
+			'id_field' => $row['id_field'],
+			'name' => $row['field_name'],
+			'type' => $row['field_type'],
+			'bbc' => !empty($row['bbc']),
+			'options' => !empty($row['field_options']) ? unserialize($row['field_options']) : array(),
+			'placement' => $row['placement'],
+			'visible' => array(
+				'user' => $user_see,
+				'staff' => $staff_see,
+				'admin' => true,
+			),
+			'values' => array(),
+		);
+	}
+	$smcFunc['db_free_result']($query);
+
+	// Having got all the possible fields for this ticket, let's fetch the values for it. That way if we don't have any values for a field, we don't have to care about showing the user.
+	// But first, we need all the message ids.
+	$context['ticket_messages'] = array();
+	$query = $smcFunc['db_query']('', '
+		SELECT id_msg
+		FROM {db_prefix}helpdesk_ticket_replies AS hdtr
+		WHERE id_ticket = {int:ticket}',
+		array(
+			'ticket' => $context['ticket_id'],
+		)
+	);
+	while ($row = $smcFunc['db_fetch_row']($query))
+		$context['ticket_messages'][] = $row[0];
+	$smcFunc['db_free_result']($query);
+
+	// Now get a reference for the field values.
+	$query = $smcFunc['db_query']('', '
+		SELECT cfv.id_post, cfv.id_field, cfv.post_type, cfv.value
+		FROM {db_prefix}helpdesk_custom_fields_values AS cfv
+		WHERE (cfv.id_post = {int:ticket} AND cfv.post_type = 1)' . (!empty($context['ticket_messages']) ? '
+			OR (cfv.id_post IN ({array_int:msgs}) AND cfv.post_type = 2)' : ''),
+		array(
+			'ticket' => $context['ticket_id'],
+			'msgs' => $context['ticket_messages'],
+		)
+	);
+	while ($row = $smcFunc['db_fetch_assoc']($query))
+		$context['custom_fields'][$row['id_field']]['values'][$row['post_type']][$row['id_post']] = $row['value'];
+	$smcFunc['db_free_result']($query);
+
+	// Having now established what fields we do actually have values for, let's proceed to deal with them.
+	foreach ($context['custom_fields'] as $field_id => $field)
+	{
+		// Didn't we have any values? If not, prune it, not interested.
+		if (empty($field['values']))
+			unset($context['custom_fields'][$field_id]);
+
+		// If the user is an administrator, they can always see the fields.
+		if ($is_admin)
+		{
+			// But users might not be able to, in which case we need to validate that actually, they did need to authorise this one.
+			if (!$field['visible']['user'] || !$field['visible']['staff'])
+				$context['custom_fields_warning'] = true;
+		}
+		elseif ($is_staff)
+		{
+			// So they're staff. But the field might not be visible to them; they can't deal with it whatever.
+			if (!$field['visible']['staff'])
+				fatal_lang_error('cannot_shd_move_ticket_topic_hidden_cfs', false);
+			elseif (!$field['visible']['user'])
+				$context['custom_fields_warning'] = true;
+		}
+		else
+		{
+			// Non staff aren't special. They should not be able to make this decision. If someone can't see it, they don't get to make the choice.
+			if (!$field['visible']['user'] || !$field['visible']['staff'])
+				fatal_lang_error('cannot_shd_move_ticket_topic_hidden_cfs', false);
+		}
+
+		// Are we ignoring this field? If so, we can now safely get rid of it at this very point.
+		if (isset($_POST['field' . $field_id]) && $_POST['field' . $field_id] == 'lose')
+			unset($context['custom_fields'][$field_id]);
+	}
+
+	// Were there any special fields? We need to check - and check that they ticked the right box!
+	if (!empty($context['custom_fields_warning']) && empty($_POST['accept_move']))
+		fatal_lang_error('shd_ticket_move_reqd_nonselected', false);
+
+	// OK, so we have some fields, and we're doing something with them. First we need to attach the fields from the ticket to the opening post.
+	shd_append_custom_fields($body, $context['ticket_id'], CFIELD_TICKET);
+
 	// All okay, it seems. Let's go create the topic.
 	$msgOptions = array(
 		'subject' => $subject,
@@ -409,7 +515,8 @@ function shd_tickettotopic2()
 				modified_time, modified_member, modified_name, poster_time, id_msg, message_status
 			FROM {db_prefix}helpdesk_ticket_replies AS hdtr
 			WHERE id_ticket = {int:ticket}
-				AND id_msg > {int:ticket_msg}',
+				AND id_msg > {int:ticket_msg}
+			ORDER BY id_msg',
 			array(
 				'ticket' => $context['ticket_id'],
 				'ticket_msg' => $firstmsg,
@@ -427,6 +534,8 @@ function shd_tickettotopic2()
 				if ($row['message_status'] == MSG_STATUS_DELETED && !empty($context['deleted_prompt']) && $context['deleted_prompt'] == 'delete') // we don't want these replies!
 					continue;
 
+				shd_append_custom_fields($row['body'], $row['id_msg'], CFIELD_REPLY);
+
 				$msgOptions = array(
 					'subject' => $txt['response_prefix'] . $subject,
 					'body' => $row['body'],
@@ -622,7 +731,16 @@ function shd_tickettotopic2()
 				'ticket' => $context['ticket_id'],
 			)
 		);
-
+		// And custom fields.
+		shd_db_query('', '
+			DELETE FROM {db_prefix}helpdesk_custom_fields_values
+			WHERE (id_post = {int:ticket} AND post_type = 1)' . (!empty($context['ticket_messages']) ? '
+				OR (id_post IN ({array_int:msgs}) AND post_type = 2)' : ''),
+			array(
+				'ticket' => $context['ticket_id'],
+				'msgs' => $context['ticket_messages'],
+			)
+		);
 	}
 	else
 		fatal_lang_error('shd_move_topic_not_created',false);
@@ -632,7 +750,71 @@ function shd_tickettotopic2()
 
 	// Send them to the topic.
 	redirectexit('topic=' . $topic . '.0');
+}
+
+/**
+ *	Processes the custom fields for making them part of the body of the new post.
+ *
+ *	Expects $context['custom_fields'] to have been prepared already in {@link shd_tickettotopic2()}
+ *
+ *	@param string &$body The body of the message, to which the custom fields should be appended.
+ *	@param int $id_msg The message id to consider, or in the case of the ticket's opening post, the ticket id.
+ *	@param int $type Should contain either CFIELD_TICKET or CFIELD_REPLY to confirm whether we are looking at the ticket or the post.
+ *	@see shd_tickettotopic2()
+ *	@since 2.0
+*/
+function shd_append_custom_fields(&$body, $id_msg, $type)
+{
+	global $context, $txt;
+
+	$content = array();
+
+	foreach ($context['custom_fields'] as $field_id => $field)
+	{
+		if (empty($field['values'][$type][$id_msg]))
+			continue;
+
+		switch ($field['type'])
+		{
+			case CFIELD_TYPE_TEXT:
+			case CFIELD_TYPE_LARGETEXT:
+				// If the field was used for bbc, display bbc. Otherwise convert it to a nobbc entry.
+				if ($field['bbc'])
+					$item = $field['name'] . ': ' . $field['values'][$type][$id_msg];
+				else
+					$item = $field['name'] . ': [nobbc]' . strtr($field['values'][$type][$id_msg], array('[' => '&#91;', ']' => '&#93;', ':' => '&#58;', '@' => '&#64;')) . '[/nobbc]';
+				break;
+			case CFIELD_TYPE_INT:
+			case CFIELD_TYPE_FLOAT:
+				$item = $field['name'] . ': ' . $field['values'][$type][$id_msg];
+				break;
+			case CFIELD_TYPE_CHECKBOX:
+				$item = $field['name'] . ': ' . (!empty($field['values'][$type][$id_msg]) ? $txt['yes'] : $txt['no']);
+				break;
+			case CFIELD_TYPE_SELECT:
+			case CFIELD_TYPE_RADIO:
+				if (isset($field['options'][$field['values'][$type][$id_msg]]))
+					$item = $field['name'] . ': ' . $field['options'][$field['values'][$type][$id_msg]];
+				break;
+			case CFIELD_TYPE_MULTI:
+				$opts = array();
+				$values = explode(',', $field['values'][$type][$id_msg]);
+				foreach ($values as $value)
+					if (isset($field['options'][$value]))
+						$opts[] = $field['options'][$value];
+				if (!empty($opts))
+					$item = $field['name'] . ': ' . implode(', ', $opts);
+				break;
+
+
+		}
+		if (!empty($item))
+			$content[] = $item;
+		unset($item);
+	}
 
+	if (!empty($content))
+		$body .= '[hr]<br />' . implode('<br />', $content);
 }
 
 /**

sd_template/SimpleDesk-TicketTopicMove.template.php

View file @ aeab6c1

@@ -56,7 +56,7 @@ function template_shd_tickettotopic()
 
 		foreach ($category['boards'] as $board)
 			echo '
-								<option value="', $board['id'], '"', $board['selected'] ? ' selected="selected"' : '', '>', $board['child_level'] > 0 ? str_repeat('==', $board['child_level']-1) . '=&gt; ' : '', $board['name'], '</option>';
+								<option value="', $board['id'], '">', $board['child_level'] > 0 ? str_repeat('==', $board['child_level']-1) . '=&gt; ' : '', $board['name'], '</option>';
 		echo '
 							</optgroup>';
 	}


...	...	@@ -316,6 +316,7 @@ $txt['shd_ticket_move_cfs_admin'] = 'Currently visible to administrators';
316	316	$txt['shd_ticket_move_accept'] = 'I accept that some of the fields being manipulated here are not visible to all users, and that this topic should be moved to the forum, with the above settings.';
317	317	$txt['shd_ticket_move_reqd'] = 'This option must be selected in order for you to move this ticket to the forum.';
318	318	$txt['shd_ticket_move_ok'] = 'This field is safe to move, all the users who can see the ticket can see this field, there is no information hidden from users or staff.';
	319	+$txt['shd_ticket_move_reqd_nonselected'] = 'This ticket has fields that users or staff may not be able to see, as such you specifically need to confirm you are aware of this - please go back to the previous page, the checkbox for confirming your awareness of this is at the bottom of the form.';
319	320
320	321	// Merge ticket
321	322	$txt['shd_merge_ticket'] = 'Merge ticket';

...	...	@@ -133,7 +133,6 @@ function shd_tickettotopic()
133	133	'name' => strip_tags($row['name']),
134	134	'category' => strip_tags($row['cat_name']),
135	135	'child_level' => $row['child_level'],
136		- 'selected' => !empty($_SESSION['move_to_topic']) && $_SESSION['move_to_topic'] == $row['id_board'] && $row['id_board'] != $board,
137	136	);
138	137	}
139	138
...	...	@@ -361,6 +360,113 @@ function shd_tickettotopic2()
361	360	if (!empty($context['deleted_prompt']) && $context['deleted_prompt'] == 'abort')
362	361	redirectexit('action=helpdesk;sa=ticket;ticket=' . $context['ticket_id'] . ';recycle');
363	362
	363	+ // Now the madness that is custom fields. First, load the custom fields we might/will be using.
	364	+ $query = $smcFunc['db_query']('', '
	365	+ SELECT hdcf.id_field, hdcf.field_name, hdcf.field_order, hdcf.field_type, hdcf.can_see, hdcf.field_options, hdcf.bbc, hdcf.placement
	366	+ FROM {db_prefix}helpdesk_custom_fields_depts AS hdd
	367	+ INNER JOIN {db_prefix}helpdesk_custom_fields AS hdcf ON (hdd.id_field = hdcf.id_field)
	368	+ WHERE hdd.id_dept = {int:dept}
	369	+ AND hdcf.active = {int:active}
	370	+ ORDER BY hdcf.field_order',
	371	+ array(
	372	+ 'dept' => $dept,
	373	+ 'active' => 1,
	374	+ )
	375	+ );
	376	+ $context['custom_fields'] = array();
	377	+ $is_staff = shd_allowed_to('shd_staff', $dept);
	378	+ $is_admin = shd_allowed_to('admin_helpdesk', $dept);
	379	+ while ($row = $smcFunc['db_fetch_assoc']($query))
	380	+ {
	381	+ list($user_see, $staff_see) = explode(',', $row['can_see']);
	382	+ $context['custom_fields'][$row['id_field']] = array(
	383	+ 'id_field' => $row['id_field'],
	384	+ 'name' => $row['field_name'],
	385	+ 'type' => $row['field_type'],
	386	+ 'bbc' => !empty($row['bbc']),
	387	+ 'options' => !empty($row['field_options']) ? unserialize($row['field_options']) : array(),
	388	+ 'placement' => $row['placement'],
	389	+ 'visible' => array(
	390	+ 'user' => $user_see,
	391	+ 'staff' => $staff_see,
	392	+ 'admin' => true,
	393	+ ),
	394	+ 'values' => array(),
	395	+ );
	396	+ }
	397	+ $smcFunc['db_free_result']($query);
	398	+
	399	+ // Having got all the possible fields for this ticket, let's fetch the values for it. That way if we don't have any values for a field, we don't have to care about showing the user.
	400	+ // But first, we need all the message ids.
	401	+ $context['ticket_messages'] = array();
	402	+ $query = $smcFunc['db_query']('', '
	403	+ SELECT id_msg
	404	+ FROM {db_prefix}helpdesk_ticket_replies AS hdtr
	405	+ WHERE id_ticket = {int:ticket}',
	406	+ array(
	407	+ 'ticket' => $context['ticket_id'],
	408	+ )
	409	+ );
	410	+ while ($row = $smcFunc['db_fetch_row']($query))
	411	+ $context['ticket_messages'][] = $row[0];
	412	+ $smcFunc['db_free_result']($query);
	413	+
	414	+ // Now get a reference for the field values.
	415	+ $query = $smcFunc['db_query']('', '
	416	+ SELECT cfv.id_post, cfv.id_field, cfv.post_type, cfv.value
	417	+ FROM {db_prefix}helpdesk_custom_fields_values AS cfv
	418	+ WHERE (cfv.id_post = {int:ticket} AND cfv.post_type = 1)' . (!empty($context['ticket_messages']) ? '
	419	+ OR (cfv.id_post IN ({array_int:msgs}) AND cfv.post_type = 2)' : ''),
	420	+ array(
	421	+ 'ticket' => $context['ticket_id'],
	422	+ 'msgs' => $context['ticket_messages'],
	423	+ )
	424	+ );
	425	+ while ($row = $smcFunc['db_fetch_assoc']($query))
	426	+ $context['custom_fields'][$row['id_field']]['values'][$row['post_type']][$row['id_post']] = $row['value'];
	427	+ $smcFunc['db_free_result']($query);
	428	+
	429	+ // Having now established what fields we do actually have values for, let's proceed to deal with them.
	430	+ foreach ($context['custom_fields'] as $field_id => $field)
	431	+ {
	432	+ // Didn't we have any values? If not, prune it, not interested.
	433	+ if (empty($field['values']))
	434	+ unset($context['custom_fields'][$field_id]);
	435	+
	436	+ // If the user is an administrator, they can always see the fields.
	437	+ if ($is_admin)
	438	+ {
	439	+ // But users might not be able to, in which case we need to validate that actually, they did need to authorise this one.
	440	+ if (!$field['visible']['user'] \|\| !$field['visible']['staff'])
	441	+ $context['custom_fields_warning'] = true;
	442	+ }
	443	+ elseif ($is_staff)
	444	+ {
	445	+ // So they're staff. But the field might not be visible to them; they can't deal with it whatever.
	446	+ if (!$field['visible']['staff'])
	447	+ fatal_lang_error('cannot_shd_move_ticket_topic_hidden_cfs', false);
	448	+ elseif (!$field['visible']['user'])
	449	+ $context['custom_fields_warning'] = true;
	450	+ }
	451	+ else
	452	+ {
	453	+ // Non staff aren't special. They should not be able to make this decision. If someone can't see it, they don't get to make the choice.
	454	+ if (!$field['visible']['user'] \|\| !$field['visible']['staff'])
	455	+ fatal_lang_error('cannot_shd_move_ticket_topic_hidden_cfs', false);
	456	+ }
	457	+
	458	+ // Are we ignoring this field? If so, we can now safely get rid of it at this very point.
	459	+ if (isset($_POST['field' . $field_id]) && $_POST['field' . $field_id] == 'lose')
	460	+ unset($context['custom_fields'][$field_id]);
	461	+ }
	462	+
	463	+ // Were there any special fields? We need to check - and check that they ticked the right box!
	464	+ if (!empty($context['custom_fields_warning']) && empty($_POST['accept_move']))
	465	+ fatal_lang_error('shd_ticket_move_reqd_nonselected', false);
	466	+
	467	+ // OK, so we have some fields, and we're doing something with them. First we need to attach the fields from the ticket to the opening post.
	468	+ shd_append_custom_fields($body, $context['ticket_id'], CFIELD_TICKET);
	469	+
364	470	// All okay, it seems. Let's go create the topic.
365	471	$msgOptions = array(
366	472	'subject' => $subject,
...	...	@@ -409,7 +515,8 @@ function shd_tickettotopic2()
409	515	modified_time, modified_member, modified_name, poster_time, id_msg, message_status
410	516	FROM {db_prefix}helpdesk_ticket_replies AS hdtr
411	517	WHERE id_ticket = {int:ticket}
412		- AND id_msg > {int:ticket_msg}',
	518	+ AND id_msg > {int:ticket_msg}
	519	+ ORDER BY id_msg',
413	520	array(
414	521	'ticket' => $context['ticket_id'],
415	522	'ticket_msg' => $firstmsg,
...	...	@@ -427,6 +534,8 @@ function shd_tickettotopic2()
427	534	if ($row['message_status'] == MSG_STATUS_DELETED && !empty($context['deleted_prompt']) && $context['deleted_prompt'] == 'delete') // we don't want these replies!
428	535	continue;
429	536
	537	+ shd_append_custom_fields($row['body'], $row['id_msg'], CFIELD_REPLY);
	538	+
430	539	$msgOptions = array(
431	540	'subject' => $txt['response_prefix'] . $subject,
432	541	'body' => $row['body'],
...	...	@@ -622,7 +731,16 @@ function shd_tickettotopic2()
622	731	'ticket' => $context['ticket_id'],
623	732	)
624	733	);
625		-
	734	+ // And custom fields.
	735	+ shd_db_query('', '
	736	+ DELETE FROM {db_prefix}helpdesk_custom_fields_values
	737	+ WHERE (id_post = {int:ticket} AND post_type = 1)' . (!empty($context['ticket_messages']) ? '
	738	+ OR (id_post IN ({array_int:msgs}) AND post_type = 2)' : ''),
	739	+ array(
	740	+ 'ticket' => $context['ticket_id'],
	741	+ 'msgs' => $context['ticket_messages'],
	742	+ )
	743	+ );
626	744	}
627	745	else
628	746	fatal_lang_error('shd_move_topic_not_created',false);
...	...	@@ -632,7 +750,71 @@ function shd_tickettotopic2()
632	750
633	751	// Send them to the topic.
634	752	redirectexit('topic=' . $topic . '.0');
	753	+}
	754	+
	755	+/**
	756	+ * Processes the custom fields for making them part of the body of the new post.
	757	+ *
	758	+ * Expects $context['custom_fields'] to have been prepared already in {@link shd_tickettotopic2()}
	759	+ *
	760	+ * @param string &$body The body of the message, to which the custom fields should be appended.
	761	+ * @param int $id_msg The message id to consider, or in the case of the ticket's opening post, the ticket id.
	762	+ * @param int $type Should contain either CFIELD_TICKET or CFIELD_REPLY to confirm whether we are looking at the ticket or the post.
	763	+ * @see shd_tickettotopic2()
	764	+ * @since 2.0
	765	+*/
	766	+function shd_append_custom_fields(&$body, $id_msg, $type)
	767	+{
	768	+ global $context, $txt;
	769	+
	770	+ $content = array();
	771	+
	772	+ foreach ($context['custom_fields'] as $field_id => $field)
	773	+ {
	774	+ if (empty($field['values'][$type][$id_msg]))
	775	+ continue;
	776	+
	777	+ switch ($field['type'])
	778	+ {
	779	+ case CFIELD_TYPE_TEXT:
	780	+ case CFIELD_TYPE_LARGETEXT:
	781	+ // If the field was used for bbc, display bbc. Otherwise convert it to a nobbc entry.
	782	+ if ($field['bbc'])
	783	+ $item = $field['name'] . ': ' . $field['values'][$type][$id_msg];
	784	+ else
	785	+ $item = $field['name'] . ': [nobbc]' . strtr($field['values'][$type][$id_msg], array('[' => '[', ']' => ']', ':' => ':', '@' => '@')) . '[/nobbc]';
	786	+ break;
	787	+ case CFIELD_TYPE_INT:
	788	+ case CFIELD_TYPE_FLOAT:
	789	+ $item = $field['name'] . ': ' . $field['values'][$type][$id_msg];
	790	+ break;
	791	+ case CFIELD_TYPE_CHECKBOX:
	792	+ $item = $field['name'] . ': ' . (!empty($field['values'][$type][$id_msg]) ? $txt['yes'] : $txt['no']);
	793	+ break;
	794	+ case CFIELD_TYPE_SELECT:
	795	+ case CFIELD_TYPE_RADIO:
	796	+ if (isset($field['options'][$field['values'][$type][$id_msg]]))
	797	+ $item = $field['name'] . ': ' . $field['options'][$field['values'][$type][$id_msg]];
	798	+ break;
	799	+ case CFIELD_TYPE_MULTI:
	800	+ $opts = array();
	801	+ $values = explode(',', $field['values'][$type][$id_msg]);
	802	+ foreach ($values as $value)
	803	+ if (isset($field['options'][$value]))
	804	+ $opts[] = $field['options'][$value];
	805	+ if (!empty($opts))
	806	+ $item = $field['name'] . ': ' . implode(', ', $opts);
	807	+ break;
	808	+
	809	+
	810	+ }
	811	+ if (!empty($item))
	812	+ $content[] = $item;
	813	+ unset($item);
	814	+ }
635	815
	816	+ if (!empty($content))
	817	+ $body .= '[hr]<br />' . implode('<br />', $content);
636	818	}
637	819
638	820	/**

...	...	@@ -56,7 +56,7 @@ function template_shd_tickettotopic()
56	56
57	57	foreach ($category['boards'] as $board)
58	58	echo '
59		- <option value="', $board['id'], '"', $board['selected'] ? ' selected="selected"' : '', '>', $board['child_level'] > 0 ? str_repeat('==', $board['child_level']-1) . '=> ' : '', $board['name'], '</option>';
	59	+ <option value="', $board['id'], '">', $board['child_level'] > 0 ? str_repeat('==', $board['child_level']-1) . '=> ' : '', $board['name'], '</option>';
60	60	echo '
61	61	</optgroup>';
62	62	}
63	63