SD-SimpleDesk

@@ -804,7 +804,7 @@ function shd_post_reply()

 	// So it's either our ticket and we can reply to our own, or we can reply to any because we're awesome

 	// or we're editing and we can haz such powarz

 	$context['ticket_form'] = array( // yes, everything goes in here.

-		'is_new' => $new_rely,

+		'is_new' => $new_reply,

 		'is_reply' => true,

 		'dept' => $ticketinfo['dept'],

 		'form_title' => !empty($reply['id_msg']) ? $txt['shd_ticket_edit_reply'] : $txt['shd_reply_ticket'],

@@ -860,7 +860,7 @@ function shd_post_reply()

 		$context['display_private'] = true;

 	// Can they alter the hold?

-	$context['can_alter_hold'] = !$context['ticket_form']['is_new'] && empty($ticketinfo['is_own']) && shd_allowed_to('shd_alter_hold', $dept);

+	$context['can_alter_hold'] = !$context['ticket_form']['is_new'] && empty($ticketinfo['is_own']) && shd_allowed_to('shd_alter_hold', $context['ticket_form']['dept']);

 	loadMemberData($ticketinfo['starter_id']);

 	if (loadMemberContext($ticketinfo['starter_id']))

@@ -1096,7 +1096,7 @@ function shd_save_reply()

 		$context['display_private'] = true;

 	// Can they alter the hold?

-	$context['can_alter_hold'] = !$context['ticket_form']['is_new'] && empty($ticketinfo['is_own']) && shd_allowed_to('shd_alter_hold', $dept);

+	$context['can_alter_hold'] = !$context['ticket_form']['is_new'] && empty($ticketinfo['is_own']) && shd_allowed_to('shd_alter_hold', $context['ticket_form']['dept']);

 	loadMemberData($ticketinfo['starter_id']);

 	if (loadMemberContext($ticketinfo['starter_id']))

@@ -1038,12 +1038,14 @@ function shd_ticket_on_hold($on_hold = false, &$ticketOptions)

 		$new_status = TICKET_STATUS_PENDING_USER;

 	elseif (!empty($row['id_member']) && $context['ticket_form']['member']['id'] == $row['id_member'])

 		$new_status = TICKET_STATUS_PENDING_STAFF;

-	else

-		return false;

 	// Hook may want to do something different here.

 	call_integration_hook('shd_ticket_on_hold', array($current_status, &$new_status));

+	// Do nothing.

+	if ($current_status == $new_status)

+		return false;

+

 	$ticketOptions['status'] = $new_status;

 	return true;

 }

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