SD-SimpleDesk

@@ -175,7 +175,7 @@ function shd_post_ticket()

 	// Can they alter the hold?

 	$context['can_alter_hold'] = !$context['ticket_form']['is_new'] && empty($ticketinfo['is_own']) && shd_allowed_to('shd_alter_hold', $dept);

-	if (!$new_ticket && !empty($ticketinfo))

+	if (!$context['ticket_form']['is_new'] && !empty($ticketinfo))

 	{

 		$context['ticket_form'] += array(

 			'member' => array(

@@ -194,7 +194,7 @@ function shd_post_ticket()

 		if (loadMemberContext($ticketinfo['starter_id']))

 			$context['ticket_form']['member']['avatar'] = $memberContext[$ticketinfo['starter_id']]['avatar'];

-		if (!$new_ticket && !empty($ticketinfo['modified_time']))

+		if (!$context['ticket_form']['is_new'] && !empty($ticketinfo['modified_time']))

 			$context['ticket_form'] += array(

 				'modified' => array(

 					'name' => $ticketinfo['modified_name'],

@@ -225,7 +225,7 @@ function shd_post_ticket()

 			),

 		);

-	shd_get_urgency_options($new_ticket || (!empty($ticketinfo) && $ticketinfo['is_own']), $context['ticket_form']['dept']);

+	shd_get_urgency_options($context['ticket_form']['is_new'] || (!empty($ticketinfo) && $ticketinfo['is_own']), $context['ticket_form']['dept']);

 	if ($context['ticket_form']['num_replies'] && !empty($ticketinfo['id_first_msg']))

 		shd_setup_replies($ticketinfo['id_first_msg']);

@@ -237,7 +237,7 @@ function shd_post_ticket()

 	// Build the link tree and navigation

 	$context['linktree'][] = array(

-		'name' => $new_ticket ? $txt['shd_create_ticket'] : sprintf($txt['shd_edit_ticket_linktree'], $context['ticket_form']['link']),

+		'name' => $context['ticket_form']['is_new'] ? $txt['shd_create_ticket'] : sprintf($txt['shd_edit_ticket_linktree'], $context['ticket_form']['link']),

 	);

 	$context['page_title'] = $txt['shd_helpdesk'];

@@ -438,10 +438,10 @@ function shd_save_ticket()

 	if (!empty($context['ticket_form']['selecting_dept']))

 		shd_get_postable_depts();

-	$context['log_action'] = $new_ticket ? 'newticket' : 'editticket';

+	$context['log_action'] = $context['ticket_form']['is_new'] ? 'newticket' : 'editticket';

 	$context['log_params']['subject'] = $context['ticket_form']['subject'];

-	$context['can_post_proxy'] = $new_ticket && isset($_REQUEST['proxy']) && shd_allowed_to('shd_post_proxy', $dept);

+	$context['can_post_proxy'] = $context['ticket_form']['is_new'] && isset($_REQUEST['proxy']) && shd_allowed_to('shd_post_proxy', $dept);

 	if ($context['can_post_proxy'] && !empty($_REQUEST['proxy_author']))

 	{

 		// OK, so we have a name... do we know this person?

@@ -507,7 +507,7 @@ function shd_save_ticket()

 			'body' => shd_format_text($_POST['shd_message']),

 		);

-	if (!$new_ticket && !empty($ticketinfo['modified_time']))

+	if (!$context['ticket_form']['is_new'] && !empty($ticketinfo['modified_time']))

 		$context['ticket_form'] += array(

 			'modified' => array(

 				'name' => $ticketinfo['modified_name'],

@@ -585,7 +585,7 @@ function shd_save_ticket()

 		// Build the link tree and navigation

 		$context['linktree'][] = array(

-			'name' => $new_ticket ? $txt['shd_create_ticket'] : sprintf($txt['shd_edit_ticket_linktree'], $context['ticket_form']['link']),

+			'name' => $context['ticket_form']['is_new'] ? $txt['shd_create_ticket'] : sprintf($txt['shd_edit_ticket_linktree'], $context['ticket_form']['link']),

 		);

 		checkSubmitOnce('register');

@@ -595,7 +595,7 @@ function shd_save_ticket()

 		// It all worked, w00t, so let's get ready to rumble

 		$attachIDs = shd_handle_attachments();

-		if ($new_ticket)

+		if ($context['ticket_form']['is_new'])

 		{

 			// Now to add the ticket details

 			$posterOptions = array(

@@ -663,7 +663,7 @@ function shd_save_ticket()

 				'custom_fields' => !empty($context['ticket_form']['custom_fields']['ticket']) ? $context['ticket_form']['custom_fields']['ticket'] : array(),

 			);

-			if ((bool) $ticketinfo['smileys_enabled'] == $context['ticket_form']['disable_smileys']) // since one is enabled, one is 'now disable'...

+			if (isset($ticketinfo['smileys_enabled']) && (bool) $ticketinfo['smileys_enabled'] == $context['ticket_form']['disable_smileys']) // since one is enabled, one is 'now disable'...

 				$msgOptions['smileys_enabled'] = !$context['ticket_form']['disable_smileys'];

 			// This things don't trigger modified time

@@ -2099,7 +2099,7 @@ function shd_handle_attachments()

 */

 function shd_posting_additional_options()

 {

-	global $context, $modSettings, $txt, $options, $settings, $new_ticket;

+	global $context, $modSettings, $txt, $options, $settings;

 	$context['ticket_form']['additional_opts'] = array(

 		'goback' => array(